By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the total order price. Leather is a natural product where textural irregularity is inherent. A perfect surface is an indication of a leather which has been over processed or in fact is synthetic. We like our leathers to look like leather and be full of character. Where possible we always choose to make our shoes with hands over machines. In doing so you may find slight differences which you would not find in a mass produced shoe. Do rest assured though that our crafts people are highly skilled and a high level of conformity is our goal but small differences are the reassurance that they have been made with love. Customers outside the United Kingdom will also be liable for any customs/import duty, quotas, permits, product restrictions and other local requirements. The recipient of the parcel must pay these charges. Please note that any additional charges for customs clearance (import duties, customs and local sales taxes) will also be the responsibility of the customer. These rules vary by country as determined by your local government. Please have your local customs office advise you on any concerns you might have. The actual price charged to overseas customers will be subject to the exchange rate applied by the customer’s credit or debit card company.